Cases: Open Case settings and options

• Related Articles

• Cases: Creating and Searching Cases

  Attached is the PDF on Cases: Creating and Searching Cases

• Cases: Enabling and Accessing Cases

  See PDF attachment titled: Case Notes: Enabling and Accessing Cases

• Custom Filters

  See attached tip sheet on directions for Custom Filters

• Planned Downtime Preparedness Recommendations

  See attached PDF tip sheet on how to prepare of upcoming system downtime.

• CareAcademy Integration

  The integration includes functionality to view enrolled staff’s status of CareAcademy courses. Please follow the link to view the tip sheet regarding how to set up integration between Smartcare and CareAcademy: ...