Tip Sheet: Creating Shifts with Auto-SchedulingThe Auto-Scheduling feature helps agencies automatically create and manage caregiver schedules based on predefined scheduling routines. By automating shift creation, agencies can save time, improve scheduling consistency, and reduce manual scheduling errors.
Before You BeginNavigate to: Menu → Scheduling → Auto-Scheduling Before creating an Auto-Scheduling routine, familiarize yourself with the Auto-Scheduler's Cardinal Rules. Cardinal RulesThe Auto-Scheduler will never: Delete Existing ShiftsThe Auto-Scheduler only creates shifts. It will never remove existing shifts. Modify Past SchedulesThe Auto-Scheduler only affects future schedules. Note: The current day is not considered part of the past.
Ignore Routine RestrictionsThe Auto-Scheduler will always respect: Routine Begin Dates Routine End Dates No Shifts Prior To dates No Shifts After dates Exception Dates
Overwrite Existing ShiftsIf a shift already exists, even if it has been cancelled, the Auto-Scheduler will not create or replace it. Create Conflicting Caregiver AssignmentsIf an assigned caregiver has a scheduling conflict, the Auto-Scheduler will create an Open Shift instead.
Creating an Auto-Scheduling RoutineStep 1: Select a ClientNavigate to Menu → Scheduling → Auto-Scheduling. Locate the Routines section. Select the client for whom you want to create an Auto-Scheduling routine.
Step 2: Create a New RoutineClick Create Auto-Scheduling. Complete the required scheduling information.
Step 3: Select a RoutineChoose a scheduling routine from the Routine dropdown menu. Examples may include: One Week at a Time, One Week in Advance Multiple Weeks in Advance Other available scheduling intervals
When a routine is selected, an information box explains: How often the routine runs When shifts will be created The scheduling timeframe covered by the routine
Example: Selecting One Week at a Time, One Week in Advance causes the Auto-Scheduler to run every Sunday and create shifts for the following work week.
Step 4: Define Scheduling DatesComplete the scheduling timeframe: Routine Begin Date Routine End Date No Shifts Prior To No Shifts After
These settings control when the Auto-Scheduler is permitted to create shifts.
Step 5: Complete Shift DetailsEnter any required shift information, including: Using Shift TemplatesShift Templates can be imported into an Auto-Scheduling routine. Navigate to: Menu → Scheduling → Shift Templates Use the Folder Icon within the Auto-Scheduling form to import a template.
Step 6: Save the RoutineClick Save once all information has been entered. A confirmation window will appear showing when the Auto-Scheduler is scheduled to begin creating shifts.
After saving the routine, you will be given the option to: Run NowSelecting Run Now will immediately generate eligible shifts based on the routine settings. After completion, a results window displays: CancelSelecting Cancel saves the routine without running it immediately. The Auto-Scheduler will automatically run according to the routine schedule and begin creating shifts at the next scheduled execution time. The routine list displays: Last Run Date Next Run Date Routine Details
Managing Existing RoutinesOnce a routine has been created, action buttons allow you to: Important: If shift fees or caregiver wages change, update the appropriate Auto-Scheduling routine to ensure future shifts are created correctly.
Adding ExceptionsExceptions prevent the Auto-Scheduler from creating shifts on specific dates. To Add an ExceptionOpen the Auto-Scheduling routine. Select the Add Exception action. Enter the date to skip. Optionally enter a note. Click Save Exception.
Multiple exceptions can be added to the same routine. Any shift that would normally be created on an exception date will be skipped.
Best PracticesVerify routine dates before activating Auto-Scheduling. Use Shift Templates to speed up setup. Review exceptions for holidays and planned schedule changes. Periodically review Last Run and Next Run dates. Update routines whenever fees, wages, or service details change. Run routines manually after major schedule changes to verify results.
SummaryAuto-Scheduling allows agencies to automatically generate future shifts based on predefined routines while respecting scheduling rules, caregiver conflicts, and exception dates. Navigation PathMenu → Scheduling → Auto-Scheduling Key FeaturesUsing Auto-Scheduling can significantly reduce manual scheduling workload while maintaining consistency and accuracy across caregiver schedules.
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