Telephony Navigation

• Related Articles

• WorldPay Contact Info

  Phone: 877-744-5300. It takes the caller to an automated voice where they can say "tech support" and then proceeds to ask for merchant id info.

• Driving Directions

  The Driving Directions section allows for easy navigation and directions for driving from one person’s location to another. This is usually used so caregivers can receive directions to the houses of their clients. To learn more about using the ...

• Cases: Enabling and Accessing Cases

  See PDF attachment titled: Case Notes: Enabling and Accessing Cases

• Planned Downtime Preparedness Recommendations

  See attached PDF tip sheet on how to prepare of upcoming system downtime.

• CareAcademy Integration

  The integration includes functionality to view enrolled staff’s status of CareAcademy courses. Please follow the link to view the tip sheet regarding how to set up integration between Smartcare and CareAcademy: ...