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Open Shifts
Open shifts are shifts that show up on the calendar for a client, but do not yet have an assigned caregiver. They require a caregiver to take them before they happen so that the necessary care can be facilitated. To create an Open Shift create a ...
Creating Open Shifts
Creating open shifts within the Scheduling Dashboard can be accomplished using the Utility Drawer functions of Create Open Shifts or in the Clients view of the Quick Shifts. The instructions for both tools can be found below. 1. To create a open ...
Lock Shifts
Lock Shifts is a feature that allows you to lock shifts prior to and on a certain date. This means that nothing about those shifts can be edited. To learn about using this function, follow the instructions below. 1. Navigate to the Scheduling ...
Hide Shifts
Hide Shifts is a function available within the utility drawer that allows the manager to hide shifts from a certain date to all people in the SmartCare system that do not have scheduling capabilities. To use this function, follow the instructions ...
Cancel Shift & Convert to Open Shift
If a client/caregiver needs to cancel a shift, follow the steps below on how to cancel a shift: Access the Scheduling Dashboard. Menu>Scheduling>Scheduling Dashboard Locate the shift the is needing to be canceled, and click on it. Find the option ...