Change/Update PIN

Change/Update PIN

Changing your PIN/ 4-Digit Security Number in Smartcare is quick and easy, simply follow the steps below:


1. Go to the My Smartcare page by clicking the Smartcare logo in the top left corner of the screen. 



2. Once on the My Smartcare page, click the icon to Change 4-Digit Security Number


3. Type in your new 4-Digit Security Number and click Save
    • Related Articles

    • Change/Update Password

      Changing your password yourself in Smartcare is quick and easy, simply follow the steps below: Go to the My Smartcare page by clicking the logo in the top left corner of the screen. Once on the My Smartcare page, click the key icon Change Password ...
    • Update and View Client Profile

      Every client in the SmartCare system has a client profile attached to them. To view and update these client profiles, follow the instructions below. Make sure that every section is accurate and up to date. Along with pinning each client's location ...
    • Password Requirements

      When a staff member or client needs to change their password they would need to follow the below password requirements. 1. Password strength: 65% or greater. 2. 8 characters minimum. 3. Use upper and lowercase letters. 4. At least 1 Number. 5. At ...
    • Emergency Profile Editing

      Personal Profiles should be updated to reflect changes in a caregiver’s life. Editing the Emergency Profile section is necessary when changes are made to your emergency information. Follow the steps below to change emergency information. 1. From the ...
    • Upload and/or Rotate Profile Picture

      Changing your profile picture in SmartCare is quick and easy, and will help your clients and other users more easily identify you, strengthening your relationship. Simply follow the steps below: Go to the My SmartCare homepage page by clicking the ...