Change/Update Password

Change/Update Password

Changing your password yourself in Smartcare is quick and easy, simply follow the steps below:

  1. Go to the My Smartcare page by clicking the  logo in the top left corner of the screen.
  2. Once on the My Smartcare page, click the key icon Change Password below the My SmartCare options.  
  3. Type your new password in the first Password and again the in Confirm Password boxes.  
  4. Passwords must have a strength of 65% or greater, at least 8 characters long, contain upper and lowercase letters, and contain at least one special character. You can view these requirements by clicking the i circled icon above the password box. 
  5. You can also select the two arrows intersecting option above the password box to have the system generate a strong password. Once you select the options you would like for your password length, you would then select use to use that generated password. Tip: Write down this password, because it will not be available to see once selected. 
  6. Once the Password and Confirm Password boxes are filled with your own created password or the generated password. Click the Save button in the bottom left corner of the Credentials box.

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