Related Articles
Deactivate Staff
Deactivating staff members within SmartCare is a simple process that should be carried out when a staff member is no longer working for your agency. Since staff members cannot be permanently deleted from the system. To deactivate a staff member, ...
Adding Staff Tags to a Client's Profile
Client and Staff tags are used as a way to filter clients and staff when managing, scheduling, and invoicing. For example, if you want to only view clients who are associated with the VA, you can add that tag to the individual client profiles it ...
Convert Applicant to Staff Member
To convert a staff applicant into a staff member in SMARTcare, follow the steps below: 1. Open up Applicant Management, under Menu > Staff > Applicant Management. 2. In Applicant Management you have the option of two different views Dashboard to ...
Change/Update Staff Role
To change or update a staff member’s role in SMARTcare, follow the steps below: 1. Under Menu>Staff>Staff Management 2. Locate the staff member whose role you would like to change or update. 3. To the left of their profile picture, click the + ...
Staff Managers ability to view Shift Signature Report
If you would like a staff manager role employee to view and sign off the Shift Signatures report please follow the below steps. 1. Access the staff managers profile and scroll to the Privileges section. Click the pencil to add privileges. 2. Add the ...