Aaniie Payments - Making a Payment

Aaniie Payments - Making a Payment

Aaniie Payments: Making a Payment Tip Sheet

Overview

Aaniie Payments allows agencies to process electronic payments directly within Aaniie using integrated payment processing through Fiserv.

Once Aaniie Payments has been configured and a payment method has been stored for the client, client representative, or invoicee, payments can be processed electronically and automatically applied to invoices.

This tip sheet covers:

  • One-time payments

  • Bulk invoicing payment options

  • Automated payment accounts

  • Viewing submitted transactions


Prerequisites

Before processing payments, verify that:

  • Aaniie Payments has been activated for the agency.

  • The agency has completed the Fiserv application process.

  • The client, client representative, or invoicee has a payment method stored on their profile.

  • An invoice exists with an outstanding balance.


Processing a One-Time Payment

Navigate to:

Menu → Accounting → Payer Invoicing

Step 1: Load the Billing Period

  1. Select the appropriate billing period.

  2. Click Load.

Step 2: Locate the Invoice

  1. Find the client invoice you wish to pay.

  2. Click the Apply Payment (Aaniie Payments) card icon.

Step 3: Select the Payment Method

If multiple payment methods are stored:

  1. Select the desired payment method.

  2. Enter the payment amount.

Step 4: Process the Payment

  1. Click Process Payment.

  2. Review the payment information.

Step 5: Confirm the Payment

Select:

  • Proceed to process the payment

  • Cancel to stop the transaction

Once submitted, the payment is sent for processing.


Automatic Receipt Generation

After a payment is successfully submitted:

  • A receipt is automatically generated.

  • The payment is applied to the invoice.

  • The invoice balance is updated accordingly.

  • Payment records are stored within the client's account history.

No manual receipt creation is required.


Bulk Invoicing Payment Options

Agencies using Bulk Invoicing can automate payment collection by assigning an Automated Payment Account.

This allows the system to automatically process payments when Bulk Invoicing is run.


Setting Up an Automated Payment Account

Automated Payment Accounts can be configured for:

  • Clients

  • Client Representatives

  • Invoicees

Open the profile of the person or organization responsible for payment.

  1. Expand the Accounting section.

  2. Locate Automated Payment Account.

  3. Select Create Automated Payment Account.


Configure the Automated Payment Account

Select:

Automated Payment Account

Choose the stored payment method that should be used automatically.

Default Amount

Choose one of the following:

Account Balance

Processes payment for the full account balance.

Invoice Balance

Processes payment for the current invoice balance only.

Save

Click Save to complete setup.


How Automated Payments Work

Once configured:

  • Bulk Invoicing automatically uses the selected payment account.

  • The selected default amount determines how much is charged.

  • Payments are processed without requiring manual payment entry.

This can significantly reduce billing administration time.


Important Note About Bulk Invoicing

If an Automated Payment Account has not been configured:

  • Bulk Invoicing cannot process a payment.

  • The client will appear on the Bulk Invoice Processing Report with a payment error.

  • No payment will be collected for that account.

Always verify Automated Payment Accounts are configured before running Bulk Invoicing payment processing.


Viewing Submitted Payments

Once payments have been processed, transaction details can be reviewed directly within Aaniie.

Menu → Accounting → Aaniie Payments Transactions

This page allows users to review:

  • Transaction dates

  • Invoice numbers

  • Payers

  • Transaction status

  • Amount charged

  • Amount captured

  • Payment activity history


Accessing the Merchant Portal

Additional transaction details are available through the Fiserv Merchant Portal.

The Merchant Portal provides visibility into:

  • Processing activity

  • Transaction statuses

  • Processing fees

  • Deposits

  • Bank distributions

  • Settlement information

A quick link to the portal is available from the Aaniie Payments Transactions page.


Common Scenarios

One-Time Client Payment

  • Open Payer Invoicing.

  • Select invoice.

  • Apply payment.

  • Process payment.

  • Receipt generates automatically.

Automatic Monthly Collections

  • Configure Automated Payment Accounts.

  • Run Bulk Invoicing.

  • Payments process automatically.

Representative or Invoicee Billing

  • Store payment method on the representative or invoicee profile.

  • Configure an Automated Payment Account.

  • Bulk Invoicing will process payment from the designated payer.

Researching Transactions

  • Review transaction history in Aaniie Payments Transactions.

  • Use the Fiserv Merchant Portal for detailed processing information.


Troubleshooting

Apply Payment Icon Is Missing

Verify:

  • Aaniie Payments is enabled.

  • A payment account exists for the payer.

  • An invoice has been generated.

Payment Failed

Verify:

  • Payment information is valid.

  • Sufficient funds are available.

  • The payment method has not expired.

Bulk Invoicing Did Not Process a Payment

Verify:

  • An Automated Payment Account has been configured.

  • A valid payment method exists.

  • The appropriate Default Amount option was selected.

Unable to Research a Transaction

Review:

Menu → Accounting → Aaniie Payments Transactions

If additional information is needed, access the Fiserv Merchant Portal.


Best Practices

  • Verify payment methods before processing payments.

  • Configure Automated Payment Accounts for recurring collections.

  • Review Bulk Invoice Processing Reports after payment runs.

  • Monitor transaction statuses regularly.

  • Use the Merchant Portal when investigating payment activity.

  • Confirm receipts are generated after successful payments.


Key Takeaway

Aaniie Payments enables agencies to securely process one-time and automated electronic payments directly within Aaniie. By configuring payment methods and Automated Payment Accounts, agencies can streamline collections, automate bulk payment processing, and monitor payment activity through both Aaniie and the Fiserv Merchant Portal.

See attached tip sheet on how an agency can make a payment with client information via Aaniie Payments
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