Applicant Management
Register Lead as Applicant
Once you gather the necessary information to determine whether a lead is a qualified applicant, it's easy to register them as an applicant. 1. Navigate to the Applicant Management found in Menu>Staff>Applicant Management. 2. In the dashboard view, ...
Deleting Applicants
Here is some help on how to delete applicants. Preface: In order for an applicant to be deletable, they must meet the following requirements: If an applicant does not meet any of the criteria listed above, you will not have the ability to delete ...
Use Tags To Label And Sort Applicants
Use tags on applicants to filter and organize your applicants based on the platform they applied from (ex. Facebook, Indeed, etc.) To label and sort applicants: In the dashboard view, Select Edit Labels. Name your labels depending on how you want to ...
Updating Applicant Status
Updating the status of applications within the SmartCare system is essential because you will want to keep track of which applicants you are hiring and those whose applications you will be archiving. To update applicant status follow the instructions ...
Applicant Leads Import
Importing applicant leads is found in Menu > Staff > Applicant Management. It is only found in the Table view when viewing leads. Select the arrow icon in the top right section of the page. Please see the attached file template needed to correctly ...
Move applicants easily through stages
Allows you to easily keep track of and move applicants to different stages within the hiring process. To move applicants through stages follow steps below: 1. Access the Applicant Management section found in Menu>Staff>Applicant Management. 2. In the ...
Manage Subscriptions
To manage who gets notified when an applicant moves through the stages of the applicant pipeline: 1. Access the Applicant Management section Menu>Staff>Applicant Management. 2. In the dashboard view, select the name of the Stage you wish to edit. 3. ...
Manage Reward Redemptions
Use the Reward Redemption section to track Caregiver Redemptions and mark when you pay them out the reward requested. 1. After you receive an email that a staff member has redeemed points for a reward. Accessing the Caregiver rewards, navigate ...
Manage Automated Communication Through Every Applicant Stage
Easily contact and engage with the applicant to keep them up to date on their application process. To manage this communication follow the below steps. 1. Access the Applicant Management section found under Menu>Staff>Applicant Management. 2. In the ...
Create and Edit Experience Profile
All caregivers must have an experience profile within the SmartCare system. This profile contains information about your work experience in the care industry, including what kind of individual behaviors you have worked with, what kind of home ...
Create an Applicant Pipeline
Applicant Management allows you to create and customize an applicant pipeline for your organization. This lets you quickly manage applicants as they move through your hiring process. To create an applicant pipeline follow directions below: 1. ...
Convert Applicant to Staff Member
To convert a staff applicant into a staff member in SMARTcare, follow the steps below: 1. Open up Applicant Management, under Menu > Staff > Applicant Management. 2. In Applicant Management you have the option of two different views Dashboard to ...
Archive and Unarchive an Applicant Lead
If a applicant lead is not qualified, or they stop responding, it may be time to archive their information. To archive a lead: 1. In the Table view, select the filing cabinet option under actions to archive the lead. 2. Select Yes, Archive. 3. In the ...
Applicant Management (Overview)
The Applicant Management page is where all applicants for your agency are stored when a potential staff member registers with your agency to fill out their application. From this page, you can view staff applicants and their contact information, ...
Creating a Hiring Pipeline
Attached is a tip sheet regarding creating and setting up a hiring pipeline in the ENGAGE applicant management system.
ENGAGE Applicant Management Applicant Questions
Attached are screenshots of the questions on the ENGAGE application form for applicants.
ENGAGE Applicant Management Lead Questions
Attached are screenshots of the questions on the ENGAGE lead form for applicants.
ENGAGE Applicant Management Tip Sheet
Attached is a tip sheet regarding setting up and managing the ENGAGE applicant management system.