Shift History
Viewing the Shift History on the Scheduling Dashboard can provide useful insight regarding a shift. Here are some tips with navigating the Shift History, as well as, some use cases.
To navigate to the Shift History, go to the Scheduling Dashboard > Click on the shift in question > Select View Shift History
Columns
Field = The content or information. In the example above, in_out refers to the shift either being punched in/out.
New Value = What the status of the Field content was changed to. In the example above, '2' for in_out indicates the shift was punched out.
Old Value = What the status of the Field content was previously before it changed. In the example above, '1' for in_out indicates the shift was punched in before changed to a punched out status.
Updated By = Who was responsible for updating the status of the content. In the example above, caregiver Geoffrey Butler punched out of his shift.
Time Stamp = When the change occurred. In the example above, the status of in_out was updated on 4/2/25 @ 10:37AM
Search
In the top right corner is the ability to search or filter through the Shift History which can make finding specific information a bit easier. For example, if you only wanted to view results that were associated with a particular staff member, you can enter their name into the search box. You can also search for specific values that can be found within the Field column.
Use Cases
Fee/Wage Information
Punch In/Out Information
'in_time' 'out_time' correlate to when a shift was punched in to/out of and who made the punch. In the example below, Geoffrey Butler punched in at 10:06 AM.
In the image, also notice that the location of the punch in, location_in, (location_out if punch out) was tracked. If need be, you can enter those coordinates into a Map application to identify where exactly the punch in/out occurred.
Scheduled Shift Information
'begin_time' 'end_time' denotes when the shift was scheduled to start/end. You can also see who the shift was scheduled for regarding the client and caregiver. In the example below, Kappa Support scheduled the shift for client Hattie and caregiver Geoffrey to start at 10AM and end at 1PM.
'date' signifies the date the shift was scheduled for whereas the Time Stamp shows when the shift was actually created. In the example below, the shift is scheduled for 5/1/2025. The shift was created on 4/24/25 at 9:14 AM.
'fee_type' 'wage_type' denotes the type of fee/wage that is being used on the shift (i.e., hourly, flat, unit, live-in, etc.,). In correlation with the type, the associated rate is displayed as '[type]_fee' '[type]_wage'. In the example below, the 'hourly_fee' for the client is set to $200/hr and the 'hourly_wage' for the caregiver is set to $25/hr.
'shift_wages' 'shift_fees' shows the total wages earned by the caregiver and total fees accrued by the client. In the example below, the caregiver earned $200 and the client is charged $1600.
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