The Scheduling Dashboard provides several tools and views to help schedulers efficiently manage shifts, caregivers, clients, availability, and scheduling activities.
Understanding these navigation tools can help you quickly locate information, apply filters, and manage schedules more effectively.
When viewing the Scheduling Dashboard in Staff View, several navigation icons appear above the Quick Shifts panel.
The Refresh icon (circular arrow) reloads the current schedule view and displays any recent scheduling updates or changes.
Use this option when:
Shifts have been assigned
Changes have been made by another user
New schedules have been created
The Left Arrow displays the previous week's schedule.
The Right Arrow displays the next week's schedule.
The Pin icon located between the arrows returns you to the current week's schedule.
The Tools icon provides access to various scheduling utilities and display options.
Depending on your permissions, these tools may allow you to:
Show or hide schedule information
Display availability data
Display billing information
View additional scheduling details
Access scheduling utilities
The view selector located above the Quick Shifts panel allows you to change how scheduling information is displayed.
Displays shifts organized by client.
Use this view when:
Reviewing client coverage
Managing client schedules
Filling client-specific shifts
Displays shifts organized by caregiver.
Use this view when:
Reviewing caregiver workloads
Managing staff schedules
Monitoring overtime and availability
Displays all scheduled shifts for an entire month.
Use this view when:
Reviewing long-term scheduling patterns
Planning future schedules
Identifying staffing gaps
Monthly View can be navigated by month rather than by week.
Displays interview-related scheduling information and activities.
Several filtering options are available at the top of the Scheduling Dashboard.
The Search field allows you to search for:
Clients
Caregivers
The search behavior depends on the selected dashboard view.
Multiple clients or caregivers can be selected simultaneously.
Click the X icon next to the search field to remove all selected search filters.
The Filter Groups button allows you to display only caregivers belonging to specific groups.
Examples:
Office Staff
Caregivers
Nursing Staff
Specialty Teams
The Tags button allows you to filter schedules by assigned tags.
Examples include:
PCA
RN
CNA
Specialized Certifications
This can be useful when locating staff with specific qualifications.
The Person Plus icon allows you to filter the schedule by shift status.
Options include:
Open Shifts Only
Filled Shifts Only
Note: Only one of these views can be displayed at a time.
The Suitcase icon filters the schedule to display only Client Requests.
This allows schedulers to focus specifically on requested services that require scheduling attention.
The Box icon allows you to toggle between:
Active Scheduled Shifts
Cancelled Shifts
This is useful for reviewing scheduling history and cancelled assignments.
After selecting filters, click the Right Arrow button to apply the selected filtering options to the Scheduling Dashboard.
The Quick Shift Shelf provides a fast and efficient way to create and schedule individual shifts.
Schedulers can use the Quick Shift Shelf to:
Create one shift at a time
Quickly assign caregivers
Fill scheduling gaps
Manage open shifts
This feature is especially useful when making small schedule adjustments throughout the day.
Refresh the schedule regularly when multiple users are scheduling simultaneously.
Use Staff View to monitor caregiver workloads and potential overtime.
Use Client View when reviewing service coverage.
Utilize Tags and Group Filters to locate qualified caregivers quickly.
Review Open Shifts daily to prevent coverage gaps.
Use Monthly View for long-term planning and staffing analysis.
The Scheduling Dashboard provides multiple views, navigation tools, filters, and scheduling utilities designed to help agencies efficiently manage caregiver assignments and client services.
Clients
Staff
Monthly
Interviews
Weekly Navigation
Monthly Navigation
Search and Filtering
Open Shift Management
Client Request Tracking
Cancelled Shift Review
Quick Shift Creation
Scheduling Tools and Utilities
Understanding these tools will help schedulers work more efficiently and maintain accurate, up-to-date schedules.