File Management

File Management

File Management Tip Sheet

Overview

File Management provides a centralized location for storing, organizing, and distributing documents throughout Aaniie. Unlike Client Files or Staff Files, which are tied to a specific individual, File Management is designed for agency-wide resources, policies, manuals, forms, and other shared documents.

Understanding the difference between Client Files and File Management is important because each serves a different purpose.

Client Files

Client Files are intended for documents related to a specific client, such as:

  • Care Plans

  • Service Instructions

  • Client-Specific Documentation

  • Individual Reference Materials

File Management

File Management is intended for documents that are shared across groups of users, such as:

  • Employee Handbooks

  • PTO Policies

  • Training Materials

  • Agency Forms

  • General Reference Documents


Accessing File Management

Navigate to:

Menu → Resources → File Management

Within File Management, you will see various directories that can be used to organize and distribute documents throughout the system.


Understanding the Main Directories

My Aaniie

The My Aaniie directory is the primary distribution area used to provide documents to specific user roles.

Within this directory are subfolders for different roles, such as:

  • Caregivers

  • Client Managers

  • Staff Managers

  • Accountants

  • Administrators

Documents uploaded into these folders become available to users assigned to those roles.


Manuals

The Manuals directory serves as a storage location for agency documentation and reference materials.

Examples include:

  • Employee Manuals

  • Procedure Guides

  • Internal Documentation

  • Training Resources

Access to Manuals is generally limited to Staff Manager level users and above.


Paper Forms

The Paper Forms directory provides a location for storing blank forms and printable agency documents.

Examples include:

  • Intake Forms

  • Assessment Forms

  • Agency Templates

  • Printable Documents

Access to Paper Forms is generally limited to Staff Manager level users and above.


Client Files vs. File Management

Client Files

Client Files are accessed through an individual client's profile and are intended only for documents related to that specific client.

Caregiver Access

When caregivers are clocked into a client's shift, they can access Client Files associated with that client.

Examples include:

  • Care Plans

  • Client Instructions

  • Client-Specific Reference Documents

Important

Client Files should only contain information directly related to that individual client.


File Management

File Management should contain general documents intended for groups of users.

Examples include:

  • Employee Handbook

  • PTO Policy

  • Orientation Materials

  • Agency Procedures

These documents should not contain client-specific information.


Caregiver Access to Documents

Documents uploaded to the Caregiver folder within My Aaniie become available to caregivers through the mobile app.

Mobile App Navigation

Caregivers access these documents through:

Resources

within the mobile application.

Examples

  • Employee Handbook

  • Agency Policies

  • Training Materials


Downloading Documents

Users can select documents and choose to download them for viewing.

Important

Downloading a document does not save the file directly onto the caregiver's device.

Instead, the document is made viewable within the application itself.

This provides access to documents while maintaining greater control over distribution.


Uploading Files

To upload a document:

  1. Navigate to the desired folder.

  2. Click Add Files.

  3. Select the file from your computer.

  4. Optionally rename the document.

  5. Click File Up to complete the upload.

Important

Uploading is a two-step process:

  1. Add Files

  2. File Up

The document will not appear until both steps are completed.


Distributing Documents to Specific Roles

The folder where a document is uploaded determines who can view it.

Example

If a document is uploaded to:

My Aaniie → Caregivers

Only caregivers will see the document in their Resources section.

Another Example

If a document is uploaded to:

My Aaniie → Client Managers

Only Client Managers will have access to that document.


Sharing Documents with Multiple Roles

Currently, documents are tied to the folder in which they are uploaded.

If a document should be available to multiple groups:

  • Caregivers

  • Client Managers

  • Staff Managers

the document must be uploaded separately into each folder.


Notifications

Uploading a file does not generate automatic notifications to users.

After uploading a document:

  1. Use Message Center.

  2. Notify the intended audience that a new document is available.

  3. Provide instructions on where to locate the document.


File Management and Required Materials

File Management and Required Materials are separate features.

While a Required Material can instruct users to review a document, there is currently no direct link between a Required Material and a File Management document.

Example

Required Material:

"Review New Employee Handbook"

The handbook would still need to be uploaded to File Management, and users would need to navigate there separately to view it.


File Management and Certifications

Some agencies use Certifications or Credentials to track annual reviews of policies and procedures.

Examples include:

  • Employee Handbook Review

  • HIPAA Review

  • Annual Compliance Training

This allows managers to monitor completion and expiration dates through certification tracking and reporting.


Custom Directories

Additional directories can be created within File Management.

Examples

  • HR Documents

  • Orientation Materials

  • Compliance Documents

  • Operations Procedures

Important

Custom directories function similarly to Manuals and Paper Forms unless otherwise configured.


Mobile App Access by Role

Administrator

Administrators can access:

  • Resources

  • Manuals

  • Paper Forms

  • Additional File Management directories

through the mobile application.


Non-Administrator Roles

Most non-administrator users only see documents that have been specifically distributed to their assigned folders within My Aaniie.


Common Use Cases

Client Care Plans

Store in:

Client Files

Employee Handbook

Store in:

My Aaniie → Caregivers

PTO Policy

Store in:

My Aaniie → Caregivers

Assessment Procedures

Store in:

My Aaniie → Client Managers

Internal Management Procedures

Store in:

My Aaniie → Staff Managers

Blank Agency Forms

Store in:

Paper Forms


Best Practices

  • Store client-specific documents in Client Files.

  • Store agency-wide documents in File Management.

  • Upload documents to the appropriate role folders.

  • Use Message Center to notify users about new documents.

  • Keep employee handbooks and policies in Caregiver Resources.

  • Use Certifications for annual policy acknowledgments.

  • Organize documents into logical directories.


Quick Reference

Document TypeRecommended Location
Care PlanClient Files
Client InstructionsClient Files
Employee HandbookMy Aaniie → Caregivers
PTO PolicyMy Aaniie → Caregivers
Assessment ProceduresMy Aaniie → Client Managers
Internal Management DocumentsMy Aaniie → Staff Managers
Blank FormsPaper Forms
Agency ManualsManuals

Key Takeaway

File Management provides a centralized document repository for agency-wide resources, while Client Files are intended for client-specific documentation. By uploading documents into the appropriate My Aaniie role folders, agencies can distribute resources to caregivers, managers, and office staff while maintaining appropriate visibility and organization.


Attached is a video recapping Aaniie's File Management resource. 

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