We need to make sure payroll IDs match in SMARTcare and Deluxe, please speak with your Deluxe rep about what your employee payroll IDs are. Once you have obtained the list of payroll IDs, please follow the tip sheet attached to get those updated in SMARTcare.
1. Once you have verified the shifts, go under Menu > Accounting > Reports and pull the report Deluxe Payroll or Deluxe Payroll Breakdown. Enter in all the appropriate information for dates, and the format as CSV.
Note: You would use the Deluxe Payroll report if you signed up for Deluxe before Jan 1, 2022. Use the Deluxe Payroll Breakdown report if you signed up with Deluxe after Jan 1, 2022.
2. When the report has downloaded onto your desktop, we can upload the file into the Deluxe portal.
3. Under Menu > Accounting > Payroll, the Deluxe portal will open up and allow you to log in. Use the logins given to you by Deluxe and begin the uploading process.
4. If you have any issues uploading the document to the Deluxe portal, please reach out to your Deluxe rep and have them help you get it uploaded. If you have any issues getting the file from SMARTcare please reach out to us!