Caregiver Rewards - Setup and Navigation

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• Manage Rewards for Active Staff

  In the Active Staff section, you can track Caregiver points and manually take away or add points. To do this follow the step below: 1. To manage Caregiver Rewards, navigate from the Menu to Staff > Caregiver Rewards. 2. Click on the bar labeled ...

• Manage Reward Redemptions

  Use the Reward Redemption section to track Caregiver Redemptions and mark when you pay them out the reward requested. 1. After you receive an email that a staff member has redeemed points for a reward. Accessing the Caregiver rewards, navigate ...

• Manage Reward Status Levels

  Status levels are the different levels Caregivers can achieve. They define the percent multiplier your Caregivers will receive per level up. To manage those Status Levels follow the below steps: 1. Navigate to Menu>Staff > Caregiver Rewards. Click on ...

• Manage Reward Triggers

  Triggers are the actions that will tell SMARTcare which shift qualities will add points to a Caregiver and how many points each shift quality is worth. To manage those Reward Triggers follow the below steps: 1. Navigate to the Rewards section found ...

• ENGAGE Applicant Management Tip Sheet

  Attached is a tip sheet regarding setting up and managing the ENGAGE applicant management system.