Knowledge Base
My Aaniie Care
Information pertaining to the widgets on the Aaniie Dashboard.Clients
Information and Updates pertaining to the client section of Smartcare.Staff
Information pertaining to the staff section in Smartcare.Scheduling
Information pertaining to the scheduling area in Smartcare.Accounting
Information pertaining to the billing area of Smartcare.Aaniie Payroll
Information pertaining to Aaniie PayrollCommunication
Information pertaining to Messaging in Smartcare.Resources
Information pertaining to Resources in Smartcare.Settings
Smartcare Site SettingsTraining Materials
Materials to help get onboarded with Aaniie and train your staff members.
Recent Articles
Missouri EVV Accrued Minutes Tip Sheet
Based on MO HealthNet Provider Bulletin Volume 48 Number 26 Effective November 19, 2025 - https://mydss.mo.gov/media/pdf/evv-aggregator-solution-eas-accrued-minutes Overview The Missouri EVV Aggregator Solution (EAS) is implementing new requirements ...TriWest Veterans Affairs Claims Setup
This guide walks you through setting up and submitting electronic billing (eBilling) so claims can be generated and submitted successfully. 1. eBilling Integration Once enabled by support, you’ll be able to create claims in Payer Invoicing in Menu → ...How to access the client portal
How To Use The Client Portal Instructions on how Clients and Representatives can access the Aaniie Care information that pertains to them. Clients and Client Representatives have the ability to access Aaniie Care and see information and perform tasks ...Indiana Medicaid - IHCP Claims Setup/Troubleshooting
eBilling Setup Tip Sheet This guide walks you through setting up and submitting electronic billing (eBilling) so claims can be generated and submitted successfully. 1. eBilling Integration Once enabled by support, you’ll be able to create claims in ...Aaniie Payroll: Frequently Asked Questions
Aaniie Payroll: Frequently Asked Questions Aaniie Payroll Support Hours Aaniie and Salsa are available during normal business hours. So it is recommended that you process your payroll during this time, in case support is needed. 8:00 am - 6:00 pm ...
Popular Articles
Punchcard Tasks
When you are clocking out on your punchcard it may ask you to confirm all of the tasks you did during the shift. This may seem daunting at first but it is quite easy if you follow the steps below. Navigate to the punchcard through ...Caregiver App Install & Login - Handout
Attached is a handout that you can provide your caregivers that will guide them through how to install and login to the Aaniie App.Telephony Not Working
If the telephony number is called and the call does not go through, go to Menu/Settings/Site Settings and, in the "Punchcards" section, check the "Disable Telephony Punchcard" setting. It must be unchecked in order for telephony to work.Manager Facing - Aaniie Caregiver App Training Guide
Attached is a pdf guide that you can provide the team member(s) in charge of training your caregivers how to use the Aaniie App. Also, located in the Training Material section of the Knowledge Base, it is recommended that you also use: The Caregiver ...Aaniie Caregiver App Training Video
Attached is an MP4 video that you can upload into the documents section, that way your caregivers have access to view it in their app.