Knowledge Base
My Aaniie Care
Information pertaining to the widgets on the Aaniie Dashboard.Clients
Information and Updates pertaining to the client section of Smartcare.Staff
Information pertaining to the staff section in Smartcare.Scheduling
Information pertaining to the scheduling area in Smartcare.Accounting
Information pertaining to the billing area of Smartcare.Aaniie Payroll
Information pertaining to Aaniie PayrollCommunication
Information pertaining to Messaging in Smartcare.Resources
Information pertaining to Resources in Smartcare.Settings
Smartcare Site SettingsTraining Materials
Materials to help get onboarded with Aaniie and train your staff members.
Recent Articles
How to Grant Access to Aaniie Payroll
How to Grant Access to Aaniie Payroll If you’re an owner, you automatically have access to Aaniie Payroll. For admins and accountants roles, in order for them to access Aaniie Payroll, they will need to be added to Aaniie Payroll Access. This setting ...What is a Pay Group?
Pay Groups Pay groups define how and when workers are paid. You can create different groups for different workers. This helps to streamline and simplify your payroll process. Pay Schedule Each pay group has its own pay schedule. Weekly Every other ...Aaniie Payroll 101: Learn the Basics of Payroll
If you are a new agency and this is your first time getting set up with payroll, then we are sure you have a lot of questions. It's good to understand what payroll is, what 'you' the employer is responsible for, and what it means for your employees. ...Aaniie Payroll: Money Movement FAQ
Money Movement FAQ When processing payroll, there are several steps that require money movement. This includes, but is not limited to, employer debits, worker payments, and tax payments. Here we explain the most common types of money movement. ...Common Paystub Questions
Common Paystub Questions Below are descriptions to common payroll questions Gross wages Gross wages are the total worker earnings before any taxes, benefits or other payroll deductions are withheld from their wages. Deductions Pre-tax deductions A ...
Popular Articles
Punchcard Tasks
When you are clocking out on your punchcard it may ask you to confirm all of the tasks you did during the shift. This may seem daunting at first but it is quite easy if you follow the steps below. Navigate to the punchcard through ...Caregiver App Install & Login - Handout
Attached is a handout that you can provide your caregivers that will guide them through how to install and login to the Aaniie App.Telephony Not Working
If the telephony number is called and the call does not go through, go to Menu/Settings/Site Settings and, in the "Punchcards" section, check the "Disable Telephony Punchcard" setting. It must be unchecked in order for telephony to work.Manager Facing - Aaniie Caregiver App Training Guide
Attached is a pdf guide that you can provide the team member(s) in charge of training your caregivers how to use the Aaniie App. Also, located in the Training Material section of the Knowledge Base, it is recommended that you also use: The Caregiver ...Aaniie Caregiver App Training Video
Attached is an MP4 video that you can upload into the documents section, that way your caregivers have access to view it in their app.