Knowledge Base
My Aaniie Care
Information pertaining to the widgets on the Aaniie Dashboard.Clients
Information and Updates pertaining to the client section of Smartcare.Staff
Information pertaining to the staff section in Smartcare.Scheduling
Information pertaining to the scheduling area in Smartcare.Accounting
Information pertaining to the billing area of Smartcare.Communication
Information pertaining to Messaging in Smartcare.Resources
Information pertaining to Resources in Smartcare.Settings
Smartcare Site SettingsTraining Materials
Materials to help get onboarded with Aaniie and train your staff members.
Recent Articles
How to Create Billing Codes
Below is how you can create billing codes in Aaniie. 1) Menu > Clients > Billing Codes. 2) Click the paper and pencil icon on the right-hand side. Please note: modifiers or any additional descriptors will need to be included with parentheses (see ...Caregiver Rewards: Managing Rewards
After Caregiver Rewards has been enabled in the Site Settings you will have the option for Caregiver Rewards in your menu. There you can personalize your set up, award badges, add and subtract rewards points manually, and process redemptions made by ...Adding Convenience Fees and Surcharges
When using Aaniie Payments with credit card payments you do have the ability to have a automatic Convenience Fee or Surcharge added to the invoice. In this option you can charge your client a percentage of their bill or a fixed dollar amount when ...SPANISH VERSION - Aaniie App Training Video
Download this training video to have your caregivers watch during orientation to help them understand how to use the app. Download it and add it to staff documents.TruDilgence
TruDiligence Integration Setting up and using the TruDiligence integration within your site. TruDiligence Integration Setup Contact Support to Enable in Site Settings: An Aaniie Support team member will enable TruDiligence in your site settings. ...
Popular Articles
Punchcard Tasks
When you are clocking out on your punchcard it may ask you to confirm all of the tasks you did during the shift. This may seem daunting at first but it is quite easy if you follow the steps below. Navigate to the punchcard through ...Caregiver App Install & Login - Handout
Attached is a handout that you can provide your caregivers that will guide them through how to install and login to the Aaniie App.Telephony Not Working
If the telephony number is called and the call does not go through, go to Menu/Settings/Site Settings and, in the "Punchcards" section, check the "Disable Telephony Punchcard" setting. It must be unchecked in order for telephony to work.Aaniie Caregiver App Training Video
Attached is an MP4 video that you can upload into the documents section, that way your caregivers have access to view it in their app.Setting Email Notifications
Email Notifications are a way to get reminders in front of office staff when things in the system may be changed or when certain dates are approaching. To access, go to Menu/Settings/Email Notifications to view all of the notifications Smartcare can ...