Recent Articles
How to Pre-Bill or Advance Bill for Product/Services
TIP SHEET How to Pre-Bill or Advance Bill for Services Create a recurring planned product and service charge, generate the invoice, and confirm the advance payment appears correctly. Purpose: Use this workflow when a client pays in advance for ...
401k Overview & Setup
Overview A 401(k) is one of the most common retirement benefits offered to workers. This article covers how contribution types and limits work, how Salsa handles 401(k) tracking through payroll, and how to get a plan set up for workers. What Is a ...
AZDDD 837P Claims File Download
Overview Aaniie supports the generation of 837P EDI claim files for the Arizona Department of Developmental Disabilities (DDD). Unlike the traditional Mahler clearinghouse workflow, Arizona DDD claims are generated as downloadable EDI files that ...
Setting Up PTO and Sick Pay in Aaniie Payroll
Setting Up Paid Time Off (PTO) & Sick Leave in Aaniie Payroll Overview Managing Paid Time Off (PTO) and Sick Leave in Aaniie Payroll can be confusing because there are two separate systems that can manage time off. These systems work independently of ...
Worker Address Error in Aaniie Payroll
Worker Address Not Accepted Error Overview When entering a worker's address in Aaniie Payroll, the address is validated against the United States Postal Service (USPS) database. If the address cannot be verified, it will not be accepted. In most ...
Popular Articles
Punchcard Tasks
When you are clocking out on your punchcard it may ask you to confirm all of the tasks you did during the shift. This may seem daunting at first but it is quite easy if you follow the steps below. Navigate to the punchcard through ...
Staff Handout: Caregiver App Install & Login
Attached is a handout that you can download and provide your caregivers that will guide them through how to install and login to the Aaniie App. Caregiver App Install & Login Guide Purpose This guide helps caregivers download, install, and log into ...
Telephony Not Working
If the telephony number is called and the call does not go through, go to Menu/Settings/Site Settings and, in the "Punchcards" section, check the "Disable Telephony Punchcard" setting. It must be unchecked in order for telephony to work.
Manager Facing - Aaniie Caregiver App Training Guide
Aaniie Caregiver App Training Guide for Managers Overview This guide is designed to help agency managers train caregivers on how to use the Aaniie Caregiver App. By following this training process, caregivers will gain hands-on experience with the ...
Mobile App Caregiver User Guide
Aaniie Mobile App Caregiver User Guide Overview The Aaniie Mobile App helps you manage your daily schedule, clock in and out of visits, communicate with your agency, and access important information—all from your mobile device. The sections below ...
Information pertaining to the widgets on the Aaniie Dashboard.
Information and Updates pertaining to the client section of Smartcare.
Information pertaining to the staff section in Smartcare.
Information pertaining to the scheduling area in Smartcare.
Information pertaining to the billing area of Smartcare.
Information pertaining to Messaging in Smartcare.
Information pertaining to Resources in Smartcare.
Smartcare Site Settings
Materials to help get onboarded with Aaniie and train your staff members.