Knowledge Base
My Aaniie Care
Information pertaining to the widgets on the Aaniie Dashboard.Clients
Information and Updates pertaining to the client section of Smartcare.Staff
Information pertaining to the staff section in Smartcare.Scheduling
Information pertaining to the scheduling area in Smartcare.Accounting
Information pertaining to the billing area of Smartcare.Aaniie Payroll
Information pertaining to Aaniie PayrollCommunication
Information pertaining to Messaging in Smartcare.Resources
Information pertaining to Resources in Smartcare.Settings
Smartcare Site SettingsTraining Materials
Materials to help get onboarded with Aaniie and train your staff members.
Recent Articles
Shift Review Dashboard Alert Conditions
Shift Review Dashboard Alert Conditions Overview The Shift Review Dashboard helps agencies quickly identify visits that may require attention. Alerts are generated automatically when specific conditions occur during a shift. Below is a description of ...Claim Rejection: "The Description Is Required When Submitting the Non-Specific Procedure Code"
Claim Rejection: "The Description Is Required When Submitting the Non-Specific Procedure Code" Error Message If a claim fails with an error similar to the following: THE DESCRIPTION IS REQUIRED WHEN SUBMITTING THE NON-SPECIFIC PROCEDURE CODE 'S5150'. ...EVV Error: "The AdjOutDateTime Cannot Be Less Than the Call In"
EVV Error: "The Adjusted Out Date Time Cannot Be Less Than the Call In" Error Message Error: The adjusted out date time cannot be less than the call in. The record is being rejected. Why This Happens In nearly all cases we have reviewed, this error ...Missouri EVV Accrued Minutes Tip Sheet
Based on MO HealthNet Provider Bulletin Volume 48 Number 26 Effective November 19, 2025 - https://mydss.mo.gov/media/pdf/evv-aggregator-solution-eas-accrued-minutes Overview The Missouri EVV Aggregator Solution (EAS) is implementing new requirements ...TriWest Veterans Affairs Claims Setup
This guide walks you through setting up and submitting electronic billing (eBilling) so claims can be generated and submitted successfully. 1. eBilling Integration Once enabled by support, you’ll be able to create claims in Payer Invoicing in Menu → ...
Popular Articles
Punchcard Tasks
When you are clocking out on your punchcard it may ask you to confirm all of the tasks you did during the shift. This may seem daunting at first but it is quite easy if you follow the steps below. Navigate to the punchcard through ...Caregiver App Install & Login - Handout
Attached is a handout that you can download and provide your caregivers that will guide them through how to install and login to the Aaniie App. Caregiver App Install & Login Guide Purpose This guide helps caregivers download, install, and log into ...Telephony Not Working
If the telephony number is called and the call does not go through, go to Menu/Settings/Site Settings and, in the "Punchcards" section, check the "Disable Telephony Punchcard" setting. It must be unchecked in order for telephony to work.Manager Facing - Aaniie Caregiver App Training Guide
Aaniie Caregiver App Training Guide for Managers Overview This guide is designed to help agency managers train caregivers on how to use the Aaniie Caregiver App. By following this training process, caregivers will gain hands-on experience with the ...Aaniie Caregiver App Training Video and Tip-Sheet
Aaniie Caregiver App: Installation, Login, and Punch Card Basics Tip Sheet Overview The Aaniie Caregiver App allows caregivers to: View scheduled shifts Clock in and out Complete tasks Enter shift notes Capture signatures View client information ...